License Replacement Policy
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License Replacement Policy

License Replacement Policy for BestSoftwareMarket.com

Effective Date: January 1, 2025

At BestSoftwareMarket.com, we understand that issues may arise with software licenses. This policy outlines our procedures for replacing licenses and product keys.

Eligibility for License Replacement

We offer license replacements under the following circumstances:

  1. Non-functional Product Key: If the provided product key does not work.
  2. Corrupted License File: In cases where a downloadable license file is corrupted or inaccessible.

License Replacement Process

To request a license replacement:

  1. Contact our support team at [email protected] or via WhatsApp at +917385457658 within 7 days of purchase.
  2. Provide your order number and a detailed description of the issue with the license or product key.
  3. Our team will verify the issue and provide a replacement license or product key if the original is confirmed to be non-functional.

Important Notes

  • Use product keys within the provided timeframe specified for each product. We cannot guarantee replacement for expired keys due to delayed activation.
  • License replacements are typically processed within 1-2 business days.
  • We reserve the right to verify the validity of replacement requests to prevent fraud.

Limitations

  • We can only replace licenses for products purchased directly from BestSoftwareMarket.com.
  • License replacements are limited to one per purchase unless exceptional circumstances are verified by our support team.

Exclusions

License replacements will not be provided in the following cases:

  • More than 7 days have passed since the purchase date.
  • The software has been successfully installed and activated, but you wish to transfer it to another device.
  • The product key has expired due to non-activation within the specified timeframe.
  • Issues arising from improper installation or system incompatibility.

Technical Support

For technical issues or support with the software after successful activation, please contact the software manufacturer directly. As a reseller, we do not provide technical support for the products we sell.

Contact Information

For license replacement requests or any related queries:

Please include your order number in all communications to help us assist you more efficiently. By purchasing from BestSoftwareMarket.com, you acknowledge that you have read, understood, and agree to this License Replacement Policy.

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